Position Summary/ Primary Purpose
The role of the Technical Support Supervisor is to provide leadership to IT personnel working on the Service Desk and perform tasks related to managing, maintaining, supporting and upgrading the computing environment for Daifuku North America Holding Company. This includes technical support for desktop computing and monitoring operations that impact end-users. The Technical Support Supervisor reports to the Manager of Information Technology.
Skills & Abilities
Education & Experience
Demonstrated Physical Abilities
Remain stationary for 50% of the time; move/traverse throughout the office to access file cabinets and office equipment; operate a computer and other productivity machinery; inspect documents; communicate with others through talking/hearing; read/identify/assess forms and correspondence.